AutoUtility currently tracks 6 official NHTSA owner defect complaints for the 2023 Mercedes-Benz CLA. Air Bags & Restraints issues are the most frequently reported category, appearing in 1 complaint (16.7% of submitted records). Among these NHTSA complaint records, 2 filings cite a crash, 1 reports one or more injuries. The 2023 Mercedes-Benz CLA belongs to the 2nd Generation (C118) platform.
Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records
1 owner complaint submitted to NHTSA ODI for this subsystem.
1 owner complaint submitted to NHTSA ODI for this subsystem.
1 owner complaint submitted to NHTSA ODI for this subsystem.
1 owner complaint submitted to NHTSA ODI for this subsystem.
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"I slid on snow during a storm and hit head on to an oncoming car and my car has been deemed a total loss. During the crash not a single airbag at all deployed. I hit the windshield and the dash, at least one should have gone off, but none of them deployed in the car"
"While executing a right turn, the steering wheel became locked. The driver attempted to apply the brakes, but they were unresponsive. Consequently, the vehicle collided with the divider."
"During regular use my 2023, Mercedes Cla 250, had a fault in the instrument display in which the display shut off completely. Only the media display remained on, however the media display is completely useless in this scenario, only the instrument display can show the speed in which the vehicle is..."
"I own a 2023 Mercedes CLA250 VIN: [XXX]. This morning I was driving 50 mph on a road with no traffic, no car in front or behind me, no trees or overhead wires and my sunroof imploded. I have the privacy screen closed which saved me from the shards of glass raining on me. I have included pictures of..."
"I was driving on hwy 301 in Maryland at 5am. My sunroof exploded. It was like a bomb went off hatterung glass all over my face and body"
Reported defect complaint volume across sibling model years (2015–2026)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Mercedes-Benz CLA | 158 | 9 | 7 | View 2015 Problems → |
| 2016 Mercedes-Benz CLA | 66 | 5 | 9 | View 2016 Problems → |
| 2017 Mercedes-Benz CLA | 27 | 2 | 10 | View 2017 Problems → |
| 2018 Mercedes-Benz CLA | 46 | 2 | 10 | View 2018 Problems → |
| 2019 Mercedes-Benz CLA | 51 | 4 | 6 | View 2019 Problems → |
| 2020 Mercedes-Benz CLA | 24 | 1 | 13 | View 2020 Problems → |
| 2021 Mercedes-Benz CLA | 8 | 1 | 6 | View 2021 Problems → |
| 2022 Mercedes-Benz CLA | 4 | 1 | 0 | View 2022 Problems → |
| 2023 Mercedes-Benz CLA Current Page | 6 | 2 | 1 | Current |
| 2024 Mercedes-Benz CLA | 0 | 0 | 0 | View 2024 Problems → |
| 2025 Mercedes-Benz CLA | 1 | 0 | 0 | View 2025 Problems → |
| 2026 Mercedes-Benz CLA | 0 | 0 | 0 | View 2026 Problems → |
Complete distribution of consumer defect reports across all 4 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Injury Entries | Fatality Entries |
|---|---|---|---|---|---|
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 3 | 0 | 0 | 0 | 0 |
| Air Bags NHTSA category: AIR BAGS | 1 | 1 | 0 | 2 | 0 |
| ELECTRICAL SYSTEM,ENGINE | 1 | 0 | 0 | 0 | 0 |
| Steering NHTSA category: STEERING | 1 | 1 | 0 | 0 | 0 |
Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year
Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.
Official recall campaigns, safety defect descriptions, and manufacturer free remedy instructions.
NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover resistance ratings.
EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Direct, deterministic answers synthesized from verified United States government databases for the 2023 Mercedes-Benz CLA
In official NHTSA consumer records, the most frequently cited issue area for the 2023 Mercedes-Benz CLA is Air Bags & Restraints, appearing in 1 records (16.7% of submitted filings).
Secondary reported categories include Steering System (1) and Engine & Cooling (1).
AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 6 consumer defect complaints and 1 safety recall campaign for the 2023 Mercedes-Benz CLA.
Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.
Among consumer complaint records on file with NHTSA for the 2023 Mercedes-Benz CLA, 2 filings cite a crash, 0 cite smoke or fire, and 1 report one or more injuries.
Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.