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Total NHTSA Complaints
143
Owner filings recorded
#1 Reported Problem
Visibility, Wipers & Glass
10 reports (7%)
Crash Incident Reports
20
Filings citing a crash
Fire & Injury Reports
11
2 fire • 9 injury filings
Defect Investigation Analysis

Executive Problem Findings

AutoUtility currently tracks 143 official NHTSA owner defect complaints for the 2017 Toyota Prius Prime. Visibility, Wipers & Glass issues are the most frequently reported category, appearing in 10 complaints (7% of submitted records). Among these NHTSA complaint records, 20 filings cite a crash, 2 cite a fire, 9 report one or more injuries.

Methodology Notice: Consumer complaints are unverified voluntary submissions to the NHTSA Office of Defects Investigation (ODI). Filings are not normalized for sales volume or vehicle mileage and do not constitute an audited component failure rate.
Incident & Severity Profile
  • • Total Owner Reports: 143 complaints submitted under federal penalty.
  • • Primary Subsystem: Visibility, Wipers & Glass accounts for 7% of submissions (10 reports).
  • • Secondary Systems: Electrical System (7), Brakes & Traction Control (6).
  • • Crash Incidents: 20 filings cite an impact or collision.
  • • Thermal Incidents: 2 filings cite smoke or fire.
  • • Reported Casualties: 9 injury filings • 0 fatality filings.
Category Distribution

Reported Defect Categories for 2017 Toyota Prius Prime

Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records

Visibility, Wipers & Glass
10
7%
Electrical System
7
4.9%
Brakes & Traction Control
6
4.2%
Driver Assistance & Safety Tech
5
3.5%
Body & Structure
5
3.5%
#1 7% SHARE

Visibility, Wipers & Glass

10 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
#2 4.9% SHARE

Electrical System

7 owner complaints submitted to NHTSA ODI for this subsystem.

✓ 0 Incidents
#3 4.2% SHARE

Brakes & Traction Control

6 owner complaints submitted to NHTSA ODI for this subsystem.

⚠️ 1 Crash 🩹 1 Injury
#4 3.5% SHARE

Driver Assistance & Safety Tech

5 owner complaints submitted to NHTSA ODI for this subsystem.

⚠️ 2 Crash
Deterministic Text Analysis

Recurring Symptoms Identified in Owner Reports

Specific mechanical, electrical, and driver-assist defect symptoms identified via deterministic narrative analysis

Powertrain & Transmission 2.1%

Loss of Motive Power While Driving

3 complaint narratives describe this symptom.

NHTSA Narrative Match
Federal Oversight

Official NHTSA Defect Investigations (1)

Formal engineering analyses and preliminary evaluations opened by the NHTSA Office of Defects Investigation

ODI Action #DP22005 CLOSED Defect Petition (DP)
Opened: 2023-01-27 • Closed: 2023-08-07
Subject / Subsystem
Pedestrian alert sounds
Affected Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM
Recall Linkage
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
Consumer Filings

Recent NHTSA Owner Reports for 2017 Toyota Prius Prime

Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation

Engine & Cooling ODI #11747144
Filed: 06/29/2026
Defect Report

"The contact owns a 2017 Toyota Prius Prime. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The vehicle was not diagnosed or..."

Driver Assistance & Safety Tech ODI #11724443
Filed: 03/15/2026
Defect Report

"In the 2017 Prius Prime when the car switches from Electric power to gas the car frequently fails to allow you to accelerate. It is like you are stuck in neutral on the freeway, taking your foot off of the acceleration pedal and pushing it down doesn't always fix the issue. The accelerator foot..."

Electrical System ODI #11705045
Filed: 12/15/2025
Defect Report

"I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many items. Often, seemingly randomly, the screen shuts down and reboots itself. During the time it is rebooting I do not have any access to the controls. It gives no warning when it is..."

Electrical System ODI #11697127
Filed: 11/03/2025
Defect Report

"The dealer sold original Toyota Truestart H4, 12 Volt battery failed after 2 years and 9 months. The battery is warranted for 84 months/7 years."

Engine & Cooling ODI #11667467
Filed: 06/17/2025
Defect Report

"Toyota has a very well known issue with head gasket failures right around 140k miles that they refuse to address. This is my second Prius and my second failure right at 140k miles. They refuse to acknowledge it, but the advisors in the service department say that's their "bread and butter." They..."

Multi-Year Trend

Complaint History for Toyota Prius Prime

Reported defect complaint volume across sibling model years (2017–2024)

Model Year NHTSA Complaints Crash Reports Safety Recalls Detailed Report
2017 Toyota Prius Prime Current Page 143 20 0 Current
2018 Toyota Prius Prime 15 4 0 View 2018 Problems →
2019 Toyota Prius Prime 8 0 1 View 2019 Problems →
2020 Toyota Prius Prime 16 5 1 View 2020 Problems →
2021 Toyota Prius Prime 10 4 0 View 2021 Problems →
2022 Toyota Prius Prime 8 3 1 View 2022 Problems →
2023 Toyota Prius Prime 5 0 4 View 2023 Problems →
2024 Toyota Prius Prime 11 1 4 View 2024 Problems →
Exhaustive System Audit

Detailed NHTSA Component Breakdown for 2017 Toyota Prius Prime

Complete distribution of consumer defect reports across all 56 granular NHTSA system and subsystem classifications

Vehicle Component / System Total Complaints Crash Reports Fire Reports Injury Entries Fatality Entries
Visibility & Wipers NHTSA category: VISIBILITY/WIPER 26 0 0 0 0
Service Brakes NHTSA category: SERVICE BRAKES 9 1 0 0 0
Other / Uncategorized NHTSA category: UNKNOWN OR OTHER 8 0 0 0 0
Electrical System NHTSA category: ELECTRICAL SYSTEM 7 0 0 0 0
Structure & Body NHTSA category: STRUCTURE 7 0 0 0 0
Engine NHTSA category: ENGINE 6 0 0 0 0
Steering NHTSA category: STEERING 6 1 0 0 0
EXTERIOR LIGHTING 5 1 0 0 0
Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM 5 0 0 0 0
Powertrain NHTSA category: POWER TRAIN 5 1 0 1 0
Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL 5 2 0 1 0
Seats & Restraints NHTSA category: SEATS 3 1 0 1 0
Tires NHTSA category: TIRES 3 0 0 0 0
Air Bags NHTSA category: AIR BAGS 2 2 0 1 0
ENGINE,FUEL/PROPULSION SYSTEM 2 0 0 0 0
VEHICLE SPEED CONTROL,ENGINE 2 0 0 0 0
VEHICLE SPEED CONTROL,SERVICE BRAKES 2 2 0 2 0
Wheels & Hubs NHTSA category: WHEELS 2 0 0 0 0
AIR BAGS,SEAT BELTS 1 1 0 0 0
AIR BAGS,STRUCTURE 1 1 0 1 0
AIR BAGS,WHEELS 1 1 0 0 0
ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES 1 0 0 0 0
ELECTRICAL SYSTEM,EXTERIOR LIGHTING 1 0 0 0 0
ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,SEAT BELTS,SEATS 1 0 0 0 0
ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER 1 0 1 1 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 1 0 0 0 0
ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE 1 0 0 0 0
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM 1 0 0 0 0
ELECTRICAL SYSTEM,WHEELS,FUEL/PROPULSION SYSTEM 1 0 1 0 0
ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING 1 0 0 0 0
Equipment & Accessories NHTSA category: EQUIPMENT 1 0 0 0 0
EQUIPMENT,ELECTRONIC STABILITY CONTROL (ESC) 1 0 0 0 0
EXTERIOR LIGHTING,VISIBILITY/WIPER 1 0 0 0 0
Forward Collision Avoidance NHTSA category: FORWARD COLLISION AVOIDANCE 1 1 0 0 0
POWER TRAIN,AIR BAGS,SERVICE BRAKES 1 1 0 1 0
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
POWER TRAIN,VEHICLE SPEED CONTROL 1 0 0 0 0
SEATS,UNKNOWN OR OTHER 1 0 0 0 0
SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM 1 0 0 0 0
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 1 0 0 0 0
STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES 1 0 0 0 0
STEERING,SUSPENSION 1 0 0 0 0
STEERING,VEHICLE SPEED CONTROL 1 0 0 0 0
STRUCTURE,UNKNOWN OR OTHER 1 1 0 0 0
STRUCTURE,VEHICLE SPEED CONTROL 1 1 0 0 0
SUSPENSION,STRUCTURE,SEATS 1 0 0 0 0
TIRES,WHEELS 1 0 0 0 0
UNKNOWN OR OTHER,ENGINE 1 0 0 0 0
UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES 1 1 0 0 0
UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE 1 0 0 0 0
VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE 1 0 0 0 0
VEHICLE SPEED CONTROL,UNKNOWN OR OTHER 1 1 0 1 0
WHEELS,FUEL/PROPULSION SYSTEM 1 0 0 0 0
Search Intelligence

Quick Answers: Common Problems & Reliability Questions for the 2017 Toyota Prius Prime

Direct, deterministic answers synthesized from verified United States government databases for the 2017 Toyota Prius Prime

What are the most common reported problems with the 2017 Toyota Prius Prime?

In official NHTSA consumer records, the most frequently cited issue area for the 2017 Toyota Prius Prime is Visibility, Wipers & Glass, appearing in 10 records (7% of submitted filings).

Secondary reported categories include Electrical System (7) and Brakes & Traction Control (6).

Source: NHTSA Office of Defects Investigation (ODI)

Is the 2017 Toyota Prius Prime a reliable vehicle?

AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 143 consumer defect complaints and 0 safety recall campaigns for the 2017 Toyota Prius Prime.

Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.

Source: NHTSA ODI & Safety Recalls Databases

Are there crash, fire, or injury reports associated with the 2017 Toyota Prius Prime?

Among consumer complaint records on file with NHTSA for the 2017 Toyota Prius Prime, 20 filings cite a crash, 2 cite smoke or fire, and 9 report one or more injuries.

Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.

Source: NHTSA Office of Defects Investigation Consumer Logs

Has NHTSA formally investigated defects on the 2017 Toyota Prius Prime?

NHTSA ODI records list 1 formal defect investigation involving the 2017 Toyota Prius Prime (all closed).

Federal defect investigations are formal engineering evaluations opened when safety defect trends emerge, and do not by themselves establish a confirmed defect or mandatory recall.

Source: NHTSA Office of Defects Investigation Registry
Official US Government Data Provenance

The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.