AutoUtility currently tracks 45 official NHTSA owner defect complaints for the 2020 Ram ProMaster. Driver Assistance & Safety Tech issues are the most frequently reported category, appearing in 13 complaints (28.9% of submitted records). Among these NHTSA complaint records, 3 filings cite a crash, 1 reports one or more injuries.
Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records
13 owner complaints submitted to NHTSA ODI for this subsystem.
12 owner complaints submitted to NHTSA ODI for this subsystem.
9 owner complaints submitted to NHTSA ODI for this subsystem.
8 owner complaints submitted to NHTSA ODI for this subsystem.
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"The contact owns a 2020 Ram Promaster 3500. The contact received notifications of NHTSA Campaign Numbers: 25V552000 (Back Over Prevention) and 25V720000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a..."
"Related recall: NHTSA 25V720000 / Chrysler 67C — "The electrical circuit for the radiator fan may overheat." Fire/injury: No fire / no injuries; component overheated and burned/melted. Complaint narrative (paste this into the form) The radiator cooling fan on my 2020 Ram ProMaster 3500 (3.6L..."
"The rear backup camera is intermediate and does NOT provide a visible image 90% of the time. When the vehicle is in reverse the display reports a message, "Camera System Unavailable". The van doesn't have rear or side windows and makes it nearly impossible to safely backup the vehicle."
"The contact owns a 2020 Ram 3500. The contact stated that the vehicle, began to make a loud noise, and misfired. The vehicle was taken to the dealer where it was diagnosed with repaired; however the issue persisted. The vehicle was not taken for repairs again. The manufacturer was notified of the..."
"The contact owns a 2020 Ram Promaster. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine And Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a..."
Reported defect complaint volume across sibling model years (2015–2026)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Ram ProMaster | 83 | 1 | 13 | View 2015 Problems → |
| 2016 Ram ProMaster | 70 | 1 | 15 | View 2016 Problems → |
| 2017 Ram ProMaster | 0 | 0 | 10 | View 2017 Problems → |
| 2018 Ram ProMaster | 37 | 4 | 10 | View 2018 Problems → |
| 2019 Ram ProMaster | 57 | 2 | 9 | View 2019 Problems → |
| 2020 Ram ProMaster Current Page | 45 | 3 | 5 | Current |
| 2021 Ram ProMaster | 116 | 2 | 8 | View 2021 Problems → |
| 2022 Ram ProMaster | 60 | 1 | 8 | View 2022 Problems → |
| 2023 Ram ProMaster | 88 | 0 | 5 | View 2023 Problems → |
| 2024 Ram ProMaster | 13 | 0 | 5 | View 2024 Problems → |
| 2025 Ram ProMaster | 6 | 0 | 4 | View 2025 Problems → |
| 2026 Ram ProMaster | 0 | 0 | 4 | View 2026 Problems → |
Complete distribution of consumer defect reports across all 26 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Injury Entries | Fatality Entries |
|---|---|---|---|---|---|
| Powertrain NHTSA category: POWER TRAIN | 8 | 0 | 0 | 0 | 0 |
| Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION | 5 | 0 | 0 | 0 | 0 |
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 5 | 0 | 0 | 0 | 0 |
| ENGINE AND ENGINE COOLING,BACK OVER PREVENTION | 3 | 0 | 0 | 0 | 0 |
| Electrical System NHTSA category: ELECTRICAL SYSTEM | 2 | 0 | 0 | 0 | 0 |
| STEERING,POWER TRAIN,UNKNOWN OR OTHER | 2 | 0 | 0 | 0 | 0 |
| Air Bags NHTSA category: AIR BAGS | 1 | 1 | 0 | 2 | 0 |
| ELECTRICAL SYSTEM,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,ENGINE,LANE DEPARTURE | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,ENGINE,VISIBILITY/WIPER | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VISIBILITY/WIPER | 1 | 1 | 0 | 0 | 0 |
| ELECTRICAL SYSTEM,VISIBILITY/WIPER,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| Engine NHTSA category: ENGINE | 1 | 0 | 0 | 0 | 0 |
| Engine & Cooling NHTSA category: ENGINE AND ENGINE COOLING | 1 | 0 | 0 | 0 | 0 |
| ENGINE AND ENGINE COOLING,POWER TRAIN,BACK OVER PREVENTION | 1 | 0 | 0 | 0 | 0 |
| Seat Belts NHTSA category: SEAT BELTS | 1 | 0 | 0 | 0 | 0 |
| SEAT BELTS,SEATS | 1 | 0 | 0 | 0 | 0 |
| Service Brakes NHTSA category: SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| STEERING,POWER TRAIN | 1 | 0 | 0 | 0 | 0 |
| Structure & Body NHTSA category: STRUCTURE | 1 | 0 | 0 | 0 | 0 |
| Tires NHTSA category: TIRES | 1 | 0 | 0 | 0 | 0 |
| UNKNOWN OR OTHER,ENGINE | 1 | 0 | 0 | 0 | 0 |
| Vehicle Speed Control NHTSA category: VEHICLE SPEED CONTROL | 1 | 0 | 0 | 0 | 0 |
| Visibility & Wipers NHTSA category: VISIBILITY/WIPER | 1 | 1 | 0 | 0 | 0 |
| Wheels & Hubs NHTSA category: WHEELS | 1 | 0 | 0 | 0 | 0 |
Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year
Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.
Official recall campaigns, safety defect descriptions, and manufacturer free remedy instructions.
NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover resistance ratings.
EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Direct, deterministic answers synthesized from verified United States government databases for the 2020 Ram ProMaster
In official NHTSA consumer records, the most frequently cited issue area for the 2020 Ram ProMaster is Driver Assistance & Safety Tech, appearing in 13 records (28.9% of submitted filings).
Secondary reported categories include Powertrain & Transmission (12) and Engine & Cooling (9).
AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 45 consumer defect complaints and 5 safety recall campaigns for the 2020 Ram ProMaster.
Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.
Among consumer complaint records on file with NHTSA for the 2020 Ram ProMaster, 3 filings cite a crash, 0 cite smoke or fire, and 1 report one or more injuries.
Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.