NHTSA Campaign #25V366000 Active Recall
Affected Component: BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
NHTSA Report Received: 05/06/2025
Defect Description: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Safety Risk / Consequence: A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Free Authorized Remedy: Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.