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Recall Campaigns
12
Federal recall campaigns
Urgent Safety Directives
0
Zero urgent stop-drive alerts
Affected Subsystems
5
Electrical System, Air Bags & Restraints
Authorized Remedy
100% Free
Mandated dealer repair by law
Federal Safety Campaign Analysis

Executive Recall Findings

The National Highway Traffic Safety Administration (NHTSA) lists 12 official safety recall campaigns for the 2019 Mercedes-Benz CLS in AutoUtility's current federal dataset. The primary affected vehicle systems include Electrical System, Air Bags & Restraints, Driver Assistance & Safety Tech.

VIN Specificity Notice: Safety recall campaigns apply to specific production date ranges and vehicle identification numbers (VINs). Check your 17-digit VIN at NHTSA.gov or with an authorized dealer to verify whether a safety repair is open.
Campaign Status & Legal Rights
  • • Federal Authority: Recalls administered under 49 U.S.C. Chapter 301.
  • • Free Dealer Remedy: Under federal law, safety defect repairs are performed free of charge by franchised dealers.
  • • Latest Campaign Filing: Recorded on September 30, 2022.
Federal Directives

Official NHTSA Recall Campaigns (12)

Complete safety campaign filings including defect descriptions, safety hazards, and free dealer remedies

NHTSA Campaign #22V733000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Filed: September 30, 2022

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.

Safety Risk / Consequence

The inability to operate safety features (eCall system, hazard lights, electric seats, or automatic door locks) can increase the risk of injury during a crash.

Authorized Free Dealer Remedy

Dealers will secure the 12V battery, free of charge. Owner notification letters were mailed January 20, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022100009.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #22V365000 ELECTRICAL SYSTEM:SOFTWARE
Filed: May 20, 2022 OTA Update

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety Risk / Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Authorized Free Dealer Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #22V232000 BACK OVER PREVENTION:DISPLAY FUNCTION
Filed: April 8, 2022

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety Risk / Consequence

An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.

Authorized Free Dealer Remedy

Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #21V058000 ELECTRICAL SYSTEM:SOFTWARE
Filed: February 5, 2021 OTA Update

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety Risk / Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #20V449000 ELECTRICAL SYSTEM:SOFTWARE
Filed: July 31, 2020

What is defective?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may cause the seat belt warning system to not operate properly, only displaying a solid warning light if either the driver or passenger seat belt is unfastened, instead of a blinking light with an audible tone.

Safety Risk / Consequence

Without the audible tone and blinking warning light to remind the front seat occupants that their seat belts are not buckled, they may forget to buckle their seat belt, increasing their risk of injury in the event of a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began September 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080015.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #19V788000 SEAT BELTS
Filed: November 1, 2019

What is defective?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.

Safety Risk / Consequence

The electric PRE-SAFE®-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will inspect the front seat belt buckles, replacing them as necessary, free of charge. The recall began March 13, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020020017.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #19V605000 ELECTRICAL SYSTEM:WIRING
Filed: August 16, 2019

What is defective?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLS 450 Coupe and CLS 450 Coupe 4MATIC vehicles equipped with 6-cylinder gasoline engines. The electrical line that supplies power to the engine coolant pump may contact the engine fan and chafe, possibly causing a malfunction of the coolant pump or a deactivation of the 48V on-board electrical system.

Safety Risk / Consequence

A malfunctioning engine coolant pump can increase coolant temperatures, possibly leading to an engine stall. Deactivation of the 48V on-board electrical system can cause the vehicle to not restart after using the ECO start/stop function or "Glide" mode. Either of these scenarios can increase the risk of a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will inspect the coolant pump electrical line for damage, repairing it and rerouting it as necessary, free of charge. The recall began November 1, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019090019.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #19V540000 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR
Filed: July 19, 2019

What is defective?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E300, E300 4MATIC, E450 Cabrio, E450 Cabrio 4MATIC, E450 Coupe, E450 Coupe 4MATIC, E450 Wagon 4MATIC, E450 4MATIC, E53 AMG Cabrio 4MATIC, E53 AMG Coupe 4MATIC, E53 AMG 4MATIC, E63S AMG 4MATIC, E63S AMG Wagon 4MATIC, S450, S450 4MATIC, S560 Cabrio, S560 Coupe 4MATIC, S560, S560 4MATIC, S560 4MATIC Maybach, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, S63 AMG 4MATIC, S65 AMG Cabrio, S65 AMG, and AMG GT53 Coupe 4MATIC vehicles, and 2020 GLC300 Coupe 4MATIC, GLE350 4MATIC, and GLE450 4MATIC vehicles equipped with the Driver Assistance Package. A software error in the radar sensor control unit may impair the functionality of the Active Brake Assist.

Safety Risk / Consequence

An impaired Active Brake Assist may not automatically apply partial or full braking as expected, increasing the risk of a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will update the radar sensor control unit software, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080008.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #18V911000 EXTERIOR LIGHTING:HEADLIGHTS
Filed: December 19, 2018

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 CLS450, CLS450 4MATIC, and CLS53 AMG vehicles. The horizontal adjustment screw may not be effectively sealed, allowing the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, & Associated Equipment."

Safety Risk / Consequence

If the headlights are not properly adjusted, the driver may have reduced visibility, increasing the risk of a crash.

Authorized Free Dealer Remedy

MBUSA has notified owners, and dealers will inspect the horizontal headlight adjustment screws, sealing them as necessary, free of charge. The recall began March 15, 2019. Owners may contact Mercedes-Benz customer service at 1-800-367-6372. MBUSA's number for this recall is 2019020007.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #18V850000 STEERING:RACK AND PINION:RACK
Filed: November 29, 2018

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.

Safety Risk / Consequence

A car that cannot be properly steered has an increased risk of a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #18V761000 ELECTRICAL SYSTEM:SOFTWARE
Filed: October 29, 2018

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 Mercedes-Benz C300, C300 4Matic, C300 4Matic Cabrio, C300 4Matic Coupe, C300 Coupe, C300 Cabrio, C43 AMG, C43 AMG Cabrio, C43 AMG Coupe, CLS450, CLS450 4Matic, CLS53 AMG 4Matic, E53 AMG 4Matic, E450 4Matic, E450 4Matic Coupe, E53 AMG 4Matic Coupe, G550, and G63 AMG vehicles. The Central Powertrain Controller (CPC) control unit could reset while driving, possibly causing an engine stall.

Safety Risk / Consequence

An engine stall can increase the risk of a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will update the CPC control unit software, free of charge. The recall began April 12, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030012.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #18V515000 AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Filed: August 3, 2018

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz E300, E300 4Matic, E43 AMG 4Matic, E400 4Matic, E63S AMG 4Matic+, and 2019 CLS450 4Matic vehicles. The Occupant Classification System (OCS) may not be properly calibrated, resulting in the front passenger air bag not being deactivated if a child seat is in the front seat.

Safety Risk / Consequence

If a child seat is in the front seat and the passenger air bag is not deactivated, in the event of a crash, it can increase the risk of injury.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will replace the front passenger seat cushion, free of charge. The recall began November 26, 2018. Owners may contact MBUSA customer service at 1-800-367-6372.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Subsystem Scope

Vehicle Systems Involved in Recalls for 2019 Mercedes-Benz CLS

Distribution of official safety recall campaigns across automotive subsystem domains

01 6 CAMPAIGNS

Electrical System

Safety campaign directives specifically targeting components within the Electrical System subsystem.

4 Consumer Complaints →
02 2 CAMPAIGNS

Air Bags & Restraints

Safety campaign directives specifically targeting components within the Air Bags & Restraints subsystem.

03 2 CAMPAIGNS

Driver Assistance & Safety Tech

Safety campaign directives specifically targeting components within the Driver Assistance & Safety Tech subsystem.

1 Consumer Complaints →
04 1 CAMPAIGN

Exterior Lighting

Safety campaign directives specifically targeting components within the Exterior Lighting subsystem.

05 1 CAMPAIGN

Steering System

Safety campaign directives specifically targeting components within the Steering System subsystem.

4 Consumer Complaints →
Fleet History

Recall History for Mercedes-Benz CLS

Official safety recall campaign volume across sibling model years (2015–2023)

Model Year NHTSA Recalls NHTSA Complaints Detailed Report
2015 Mercedes-Benz CLS 0 9 View 2015 Recalls →
2016 Mercedes-Benz CLS 0 0 View 2016 Recalls →
2017 Mercedes-Benz CLS 1 2 View 2017 Recalls →
2018 Mercedes-Benz CLS 0 0 View 2018 Recalls →
2019 Mercedes-Benz CLS Current Page 12 20 Current
2020 Mercedes-Benz CLS 5 6 View 2020 Recalls →
2021 Mercedes-Benz CLS 8 1 View 2021 Recalls →
2022 Mercedes-Benz CLS 6 3 View 2022 Recalls →
2023 Mercedes-Benz CLS 3 3 View 2023 Recalls →
Consumer Checklist

VIN-Specific Recall Verification

How to confirm whether an individual vehicle requires an authorized safety repair

Safety recall campaigns apply to specific vehicle identification numbers (VINs) and manufacturing date ranges. To verify if your individual vehicle has an uncompleted safety recall:

  • Locate your 17-character VIN on the driver's side door jamb or dashboard.
  • Enter the VIN into the official NHTSA recall lookup at NHTSA.gov/recalls.
  • Contact any franchised Mercedes-Benz dealership to schedule a free remedy appointment.
NHTSA Vehicle Safety Hotline: 1-888-327-4236 (TTY: 711)
Related Workstations

Related Official Reports for 2019 Mercedes-Benz CLS

Explore owner problem reports and crash safety ratings for this model year

← 2019 Mercedes-Benz CLS Overview

Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.

2019 Mercedes-Benz CLS Owner Complaints (20) →

NHTSA defect complaints breakdown across all vehicle subsystems and recurring symptoms.

2019 Mercedes-Benz CLS Safety & Crash Ratings →

NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover ratings.

2019 Mercedes-Benz CLS MPG & Range →

EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Search Intelligence

Quick Answers: Safety Recalls & Federal Directives for the 2019 Mercedes-Benz CLS

Direct, deterministic answers synthesized from verified United States government databases for the 2019 Mercedes-Benz CLS

How many safety recalls are on file for the 2019 Mercedes-Benz CLS?

The 2019 Mercedes-Benz CLS is associated with 12 official NHTSA safety recall campaigns, affecting systems including Electrical System, Air Bags & Restraints, Driver Assistance & Safety Tech.

A recall campaign listing indicates that a safety defect or noncompliance standard was determined for specific production runs of this vehicle model year.

Source: NHTSA Safety Recalls Database (49 U.S.C. 30118)

Are there urgent 'Do Not Drive' or 'Park Outside' directives for the 2019 Mercedes-Benz CLS?

No official 'Do Not Drive' or 'Park Outside' safety advisories are associated with recall records for the 2019 Mercedes-Benz CLS in AutoUtility's current dataset.

Urgent directives apply to critical safety risks; standard recall campaigns require timely inspection and remedy at an authorized dealer.

Source: NHTSA Safety Recalls Database

Are recall repairs free for the 2019 Mercedes-Benz CLS?

If your individual vehicle is affected by an open safety recall, NHTSA advises owners to contact an authorized franchised dealership for the recall remedy at no charge.

Federal law (49 U.S.C. Chapter 301) requires manufacturers and franchised dealers to provide authorized safety recall repairs at no cost to the vehicle owner. Because campaigns apply to specific production runs and option packages, vehicle owners must verify their 17-character VIN at NHTSA.gov/recalls or through an authorized dealership to confirm individual applicability.

Source: National Traffic and Motor Vehicle Safety Act (49 U.S.C. Chapter 301)

Does a recall campaign apply to every 2019 Mercedes-Benz CLS?

Not necessarily. Model-year recall campaigns typically apply to specific vehicle production date ranges, assembly plants, or optional equipment packages.

AutoUtility's model-year records describe campaign scope; owners must check their individual 17-digit VIN at NHTSA.gov/recalls or through an authorized dealership to confirm if an open recall applies to their specific vehicle.

Source: NHTSA VIN Lookup Service
Official US Government Data Provenance

Recall records published on this page are retrieved directly from the National Highway Traffic Safety Administration (NHTSA) Safety Recalls Database under 49 U.S.C. 30118.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.