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Recall Campaigns
6
Federal recall campaigns
Urgent Safety Directives
0
Zero urgent stop-drive alerts
Affected Subsystems
3
Body & Structure, Electrical System
Authorized Remedy
100% Free
Mandated dealer repair by law
Federal Safety Campaign Analysis

Executive Recall Findings

The National Highway Traffic Safety Administration (NHTSA) lists 6 official safety recall campaigns for the 2019 Mercedes-Benz CLA in AutoUtility's current federal dataset. The primary affected vehicle systems include Body & Structure, Electrical System, Other / Miscellaneous. The 2019 Mercedes-Benz CLA belongs to the 1st Generation (C117) platform.

VIN Specificity Notice: Safety recall campaigns apply to specific production date ranges and vehicle identification numbers (VINs). Check your 17-digit VIN at NHTSA.gov or with an authorized dealer to verify whether a safety repair is open.
Campaign Status & Legal Rights
  • • Federal Authority: Recalls administered under 49 U.S.C. Chapter 301.
  • • Free Dealer Remedy: Under federal law, safety defect repairs are performed free of charge by franchised dealers.
  • • Latest Campaign Filing: Recorded on December 15, 2023.
Federal Directives

Official NHTSA Recall Campaigns (6)

Complete safety campaign filings including defect descriptions, safety hazards, and free dealer remedies

NHTSA Campaign #23V854000 STRUCTURE:BODY:ROOF AND PILLARS
Filed: December 15, 2023

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

Safety Risk / Consequence

A detached roof panel can become a road hazard, increasing the risk of a crash.

Authorized Free Dealer Remedy

Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #22V365000 ELECTRICAL SYSTEM:SOFTWARE
Filed: May 20, 2022 OTA Update

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Safety Risk / Consequence

A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Authorized Free Dealer Remedy

The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA Campaign #21V197000 STRUCTURE:BODY:ROOF AND PILLARS
Filed: March 19, 2021

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

Safety Risk / Consequence

The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

Authorized Free Dealer Remedy

Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #21V072000 COMMUNICATION
Filed: February 12, 2021

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

Safety Risk / Consequence

A disabled eCall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will inspect the communication module and activate it, if necessary, free of charge. The recall began March 31, 2021. Letters for the owners of the 9 additional vehicles were mailed July 9, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021030005.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #21V058000 ELECTRICAL SYSTEM:SOFTWARE
Filed: February 5, 2021 OTA Update

What is defective?

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Safety Risk / Consequence

Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

Authorized Free Dealer Remedy

MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA Campaign #19V219000 LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Filed: March 20, 2019

What is defective?

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 CLA250 and CLA250 4MATIC vehicles. The right side door locks may not have been properly manufactured. As a result, the right-side doors may not be able to be opened from outside of the vehicle.

Safety Risk / Consequence

In the event of a crash, if the right side doors cannot be opened from the outside, it could increase the risk of injury.

Authorized Free Dealer Remedy

MBUSA will notify owners, and dealers will replace the door locks, free of charge. The recall began May 3, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019030020.

Manufacturer Notes: Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Subsystem Scope

Vehicle Systems Involved in Recalls for 2019 Mercedes-Benz CLA

Distribution of official safety recall campaigns across automotive subsystem domains

01 3 CAMPAIGNS

Body & Structure

Safety campaign directives specifically targeting components within the Body & Structure subsystem.

3 Consumer Complaints →
02 2 CAMPAIGNS

Electrical System

Safety campaign directives specifically targeting components within the Electrical System subsystem.

4 Consumer Complaints →
03 1 CAMPAIGN

Other / Miscellaneous

Safety campaign directives specifically targeting components within the Other / Miscellaneous subsystem.

1 Consumer Complaints →
Fleet History

Recall History for Mercedes-Benz CLA

Official safety recall campaign volume across sibling model years (2015–2026)

Model Year NHTSA Recalls NHTSA Complaints Detailed Report
2015 Mercedes-Benz CLA 7 158 View 2015 Recalls →
2016 Mercedes-Benz CLA 9 66 View 2016 Recalls →
2017 Mercedes-Benz CLA 10 27 View 2017 Recalls →
2018 Mercedes-Benz CLA 10 46 View 2018 Recalls →
2019 Mercedes-Benz CLA Current Page 6 51 Current
2020 Mercedes-Benz CLA 13 24 View 2020 Recalls →
2021 Mercedes-Benz CLA 6 8 View 2021 Recalls →
2022 Mercedes-Benz CLA 0 4 View 2022 Recalls →
2023 Mercedes-Benz CLA 1 6 View 2023 Recalls →
2024 Mercedes-Benz CLA 0 0 View 2024 Recalls →
2025 Mercedes-Benz CLA 0 1 View 2025 Recalls →
2026 Mercedes-Benz CLA 0 0 View 2026 Recalls →
Consumer Checklist

VIN-Specific Recall Verification

How to confirm whether an individual vehicle requires an authorized safety repair

Safety recall campaigns apply to specific vehicle identification numbers (VINs) and manufacturing date ranges. To verify if your individual vehicle has an uncompleted safety recall:

  • Locate your 17-character VIN on the driver's side door jamb or dashboard.
  • Enter the VIN into the official NHTSA recall lookup at NHTSA.gov/recalls.
  • Contact any franchised Mercedes-Benz dealership to schedule a free remedy appointment.
NHTSA Vehicle Safety Hotline: 1-888-327-4236 (TTY: 711)
Related Workstations

Related Official Reports for 2019 Mercedes-Benz CLA

Explore owner problem reports and crash safety ratings for this model year

← 2019 Mercedes-Benz CLA Overview

Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.

2019 Mercedes-Benz CLA Owner Complaints (51) →

NHTSA defect complaints breakdown across all vehicle subsystems and recurring symptoms.

2019 Mercedes-Benz CLA Safety & Crash Ratings →

NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover ratings.

2019 Mercedes-Benz CLA MPG & Range →

EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Search Intelligence

Quick Answers: Safety Recalls & Federal Directives for the 2019 Mercedes-Benz CLA

Direct, deterministic answers synthesized from verified United States government databases for the 2019 Mercedes-Benz CLA

How many safety recalls are on file for the 2019 Mercedes-Benz CLA?

The 2019 Mercedes-Benz CLA is associated with 6 official NHTSA safety recall campaigns, affecting systems including Body & Structure, Electrical System, Other / Miscellaneous.

A recall campaign listing indicates that a safety defect or noncompliance standard was determined for specific production runs of this vehicle model year.

Source: NHTSA Safety Recalls Database (49 U.S.C. 30118)

Are there urgent 'Do Not Drive' or 'Park Outside' directives for the 2019 Mercedes-Benz CLA?

No official 'Do Not Drive' or 'Park Outside' safety advisories are associated with recall records for the 2019 Mercedes-Benz CLA in AutoUtility's current dataset.

Urgent directives apply to critical safety risks; standard recall campaigns require timely inspection and remedy at an authorized dealer.

Source: NHTSA Safety Recalls Database

Are recall repairs free for the 2019 Mercedes-Benz CLA?

If your individual vehicle is affected by an open safety recall, NHTSA advises owners to contact an authorized franchised dealership for the recall remedy at no charge.

Federal law (49 U.S.C. Chapter 301) requires manufacturers and franchised dealers to provide authorized safety recall repairs at no cost to the vehicle owner. Because campaigns apply to specific production runs and option packages, vehicle owners must verify their 17-character VIN at NHTSA.gov/recalls or through an authorized dealership to confirm individual applicability.

Source: National Traffic and Motor Vehicle Safety Act (49 U.S.C. Chapter 301)

Does a recall campaign apply to every 2019 Mercedes-Benz CLA?

Not necessarily. Model-year recall campaigns typically apply to specific vehicle production date ranges, assembly plants, or optional equipment packages.

AutoUtility's model-year records describe campaign scope; owners must check their individual 17-digit VIN at NHTSA.gov/recalls or through an authorized dealership to confirm if an open recall applies to their specific vehicle.

Source: NHTSA VIN Lookup Service
Official US Government Data Provenance

Recall records published on this page are retrieved directly from the National Highway Traffic Safety Administration (NHTSA) Safety Recalls Database under 49 U.S.C. 30118.

Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.