NHTSA 5-Star NCAP laboratory crash evaluations are not currently on file for the 2020 Ford Transit Connect.
Active Driver Assistance Systems (NHTSA Recorded): Forward Collision Warning (FCW) is documented as Not Specified and Lane Departure Warning (LDW) is documented as Not Specified in official NHTSA records for tested 2020 Ford Transit Connect models.
View complete 2020 Ford Transit Connect crash test & safety breakdown →
Top Reported Problem Categories
Ranked by total consumer complaint submissions recorded by NHTSA
Data Attribution & Context: Complaints are self-reported by vehicle owners to NHTSA and represent unverified consumer submissions. Complaint volume does not equal a statistically controlled failure rate and is not adjusted for total vehicles sold or cumulative mileage driven.
View all 2020 Ford Transit Connect problems & component breakdown (14 categories) →
Affected Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Summary: Ford Motor Company (Ford) is recalling certain 2019-2020 Transit Connect vehicles previously repaired incorrectly under recall number 20V-636. The powertrain control module (PCM) software has fail-safe temperature threshold values higher than intended for the engine. This may delay engine cooling and result in engine overheating.
Free Manufacturer Remedy: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S32.
Affected Component: BACK OVER PREVENTION:SOFTWARE
Defect Summary: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Free Manufacturer Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Affected Component: VISIBILITY:WINDSHIELD
Defect Summary: Ford Motor Company (Ford) is recalling certain 2016 and 2020 Transit Connect vehicles. The front windshield may have been manufactured with inadequate adhesion to the vehicle body structure.
Free Manufacturer Remedy: Dealers will inspect the windshield and, if necessary, remove and reinstall the windshield, free of charge. Owner notification letters were mailed on May 11, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S20.
View all 2020 Ford Transit Connect recalls & campaign history (8 campaigns) →