AutoUtility currently tracks 7 official NHTSA owner defect complaints for the 2016 Ford C-Max. Driver Assistance & Safety Tech issues are the most frequently reported category, appearing in 3 complaints (42.9% of submitted records). Zero crashes, fires, injury reports, or fatality reports are cited across these complaint records.
Factual proportion of owner complaints categorized by automotive subsystem in NHTSA records
3 owner complaints submitted to NHTSA ODI for this subsystem.
1 owner complaint submitted to NHTSA ODI for this subsystem.
1 owner complaint submitted to NHTSA ODI for this subsystem.
1 owner complaint submitted to NHTSA ODI for this subsystem.
Formal engineering analyses and preliminary evaluations opened by the NHTSA Office of Defects Investigation
Representative defect filings submitted by owners to the NHTSA Office of Defects Investigation
"The contact owns a 2016 Ford C-Max Hybrid. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rear-view camera displayed a black screen while the vehicle was in..."
"See attached document for complaint. RE: NHTSA SAFETY RECALL 25V695 To whom it may concern, In August 2025 we took our 2016 CMAX into the Ford Dealer we purchased it from to have the check out the back-up camera that was not working and have a service done. They charges us $225.00 to check it out..."
"TOUCHSCREEPROBLEMS BEGAN WITH GPS GLITCHES IN DEC 2018, AND HAVE GOTTEN STEADILY WORSE...AS OF TODAY - TOUCHSCREEN DASHBOARD IS NOT WORKING - INCLUDING REAR VIEW CAMERA, HANDLESS FEATURES, GPS, CD PLAYER, ENTERTAINMENT/AUDIO SYSTEM. N SOMETIMES REMAINS ON EVEN AFTER THE CAR HAS BEEN TURNED OFF...."
"INTERMITTENT INABILITY TO CONTROL SPEED. FINALLY GOT AN ERROR CODE OF P2112 (THROTTLE ACTUATOR CONTROL SYSTEM) WHILE IN MOTION AND VIBRATION BECAUSE THE BATTERY DOES NOT ENGAGE PROPERLY"
"MY 2016 FORD C-MAX WITH 10000 MILES HAS BRAKE ISSUES... ACCORDING TO THE DEALER THE BRAKES ARE RUSTED AND NEED REPLACED FOR $1000.00. SERIOUSLY, A VEHICLE WITH 10000 MILES HAS BAD BRAKES AND NOT COVERED BY THE FORD WARRANTY..... I HOPE NOTHING HAPPENS WHILE MY WIFE IS DRIVING THE CAR AS SHE DOES..."
Reported defect complaint volume across sibling model years (2015–2018)
| Model Year | NHTSA Complaints | Crash Reports | Safety Recalls | Detailed Report |
|---|---|---|---|---|
| 2015 Ford C-Max | 4 | 0 | 6 | View 2015 Problems → |
| 2016 Ford C-Max Current Page | 7 | 0 | 3 | Current |
| 2017 Ford C-Max | 1 | 0 | 1 | View 2017 Problems → |
| 2018 Ford C-Max | 0 | 0 | 1 | View 2018 Problems → |
Complete distribution of consumer defect reports across all 6 granular NHTSA system and subsystem classifications
| Vehicle Component / System | Total Complaints | Crash Reports | Fire Reports | Injury Entries | Fatality Entries |
|---|---|---|---|---|---|
| Back Over Prevention / Camera NHTSA category: BACK OVER PREVENTION | 2 | 0 | 0 | 0 | 0 |
| Fuel & Propulsion System NHTSA category: FUEL/PROPULSION SYSTEM | 1 | 0 | 0 | 0 | 0 |
| Powertrain NHTSA category: POWER TRAIN | 1 | 0 | 0 | 0 | 0 |
| Service Brakes NHTSA category: SERVICE BRAKES | 1 | 0 | 0 | 0 | 0 |
| Other / Uncategorized NHTSA category: UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
| VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | 1 | 0 | 0 | 0 | 0 |
Cross-reference safety recalls, crash test safety ratings, and EPA fuel economy for this model year
Key performance indicators, EPA fuel economy specs, powertrain variants, and summary ratings.
Official recall campaigns, safety defect descriptions, and manufacturer free remedy instructions.
NHTSA 5-Star NCAP crash test results, driver assistance systems, and rollover resistance ratings.
EPA fuel economy ratings, electric range, and annual energy cost benchmarks.
Direct, deterministic answers synthesized from verified United States government databases for the 2016 Ford C-Max
In official NHTSA consumer records, the most frequently cited issue area for the 2016 Ford C-Max is Driver Assistance & Safety Tech, appearing in 3 records (42.9% of submitted filings).
Secondary reported categories include Fuel & Propulsion System (1) and Brakes & Traction Control (1).
AutoUtility does not issue subjective reliability scores or commercial ratings. In official United States government records, NHTSA tracks 7 consumer defect complaints and 3 safety recall campaigns for the 2016 Ford C-Max.
Reviewing documented component complaint distributions, recall remedy notices, and active federal investigations provides an objective, evidence-based view of the vehicle's historical safety and defect record.
Consumer complaint records on file with NHTSA for the 2016 Ford C-Max cite zero crashes, zero fires, and zero injuries.
Incident entries represent consumer descriptions at the time of submission to federal authorities and do not establish mechanical causation or legal liability.
NHTSA ODI records list 1 formal defect investigation involving the 2016 Ford C-Max (all closed).
Federal defect investigations are formal engineering evaluations opened when safety defect trends emerge, and do not by themselves establish a confirmed defect or mandatory recall.
The complaint records on this page are retrieved directly from the NHTSA Office of Defects Investigation (ODI) public database under 49 CFR Part 576.
Local Production Store Compiled: August 2026 • Deterministic Audited Dataset • Zero Dynamic External API Runtime Latency.